First deposit bonus

05.10.2015 - 05.10.2025

currency min deposit amount max bonus amount bonus Wager wager type redeemable ttl hours
USD 20 50 200% 25 bonus+deposit yes 72
500 2000 100% 30 bonus+deposit yes 72
EUR 20 50 200% 25 bonus+deposit yes 72
500 2000 100% 30 bonus+deposit yes 72
NOK 200 500 200% 25 bonus+deposit yes 72
5000 20000 100% 30 bonus+deposit yes 72
SEK 200 500 200% 25 bonus+deposit yes 72
5000 20000 100% 30 bonus+deposit yes 72
RUB 1000 2500 200% 25 bonus+deposit yes 72
25000 100000 100% 30 bonus+deposit yes 72
AUD 20 50 200% 25 bonus+deposit yes 72
500 2000 100% 30 bonus+deposit yes 72
CAD 20 50 200% 25 bonus+deposit yes 72
500 2000 100% 30 bonus+deposit yes 72
JPY 2000 5000 200% 25 bonus+deposit yes 72
50000 200000 100% 30 bonus+deposit yes 72
CNY 200 500 200% 25 bonus+deposit yes 72
5000 20000 100% 30 bonus+deposit yes 72

Second deposit bonus

05.10.2015 - 05.10.2025

currency min deposit amount max bonus amount bonus Wager wager type redeemable ttl hours
USD 40 300 100% 25 bonus+deposit yes 72
EUR 40 300 100% 25 bonus+deposit yes 72
NOK 400 3000 100% 25 bonus+deposit yes 72
SEK 400 3000 100% 25 bonus+deposit yes 72
RUB 2000 15000 100% 25 bonus+deposit yes 72
AUD 40 300 100% 25 bonus+deposit yes 72
CAD 40 300 100% 25 bonus+deposit yes 72
JPY 4000 30000 100% 25 bonus+deposit yes 72
CNY 400 3000 100% 25 bonus+deposit yes 72

Third deposit bonus

05.10.2015 - 05.10.2025

currency min deposit amount max bonus amount bonus Wager wager type redeemable ttl hours
USD 50 400 50% 20 bonus+deposit yes 72
EUR 50 400 50% 20 bonus+deposit yes 72
NOK 500 4000 50% 20 bonus+deposit yes 72
SEK 500 4000 50% 20 bonus+deposit yes 72
RUB 2500 20000 50% 20 bonus+deposit yes 72
AUD 50 400 50% 20 bonus+deposit yes 72
CAD 50 400 50% 20 bonus+deposit yes 72
JPY 5000 40000 50% 20 bonus+deposit yes 72
CNY 500 4000 50% 20 bonus+deposit yes 72

Fourth deposit bonus

05.10.2015 - 05.10.2025

currency min deposit amount max bonus amount bonus Wager wager type redeemable ttl hours
USD 50 500 50% 20 bonus+deposit yes 72
EUR 50 500 50% 20 bonus+deposit yes 72
NOK 500 5000 50% 20 bonus+deposit yes 72
SEK 500 5000 50% 20 bonus+deposit yes 72
RUB 2500 25000 50% 20 bonus+deposit yes 72
AUD 50 500 50% 20 bonus+deposit yes 72
CAD 50 500 50% 20 bonus+deposit yes 72
JPY 5000 50000 50% 20 bonus+deposit yes 72
CNY 500 5000 50% 20 bonus+deposit yes 72

Fifth deposit bonus

05.10.2015 - 05.10.2025

currency min deposit amount max bonus amount bonus Wager wager type redeemable ttl hours
USD 50 750 25% 20 bonus+deposit yes 72
EUR 50 750 25% 20 bonus+deposit yes 72
NOK 500 7500 25% 20 bonus+deposit yes 72
SEK 500 7500 25% 20 bonus+deposit yes 72
RUB 2500 37500 25% 20 bonus+deposit yes 72
AUD 50 750 25% 20 bonus+deposit yes 72
CAD 50 750 25% 20 bonus+deposit yes 72
JPY 5000 75000 25% 20 bonus+deposit yes 72
CNY 500 7500 25% 20 bonus+deposit yes 72

Rules

BONUS MONEY - SUMMARY

You may be awarded bonuses or bonus money when You register to join our casino or during your time as a member of our casino. You are able to opt-out of receiving all bonuses from Us or any specific one at any time by contacting Our Customer Services department at en_support@joycasino.com or through our live chat or through user interface in My Profile page. It is important that You fully understand the terms of each bonus offer that you participate in. This section contains the general terms and conditions associated with all bonuses within our casino. In addition, each bonus offer may also have supplementary terms and conditions that will be provided when You are invited to participate in the offer.

1.1 BONUSES – THE DETAILS

All bonuses are based on the following rules. When you have a bonus on your account:

  • The bonus amount will be placed into a Bonus Balance and will be kept separate from your Cash Balance.
  • When you place a bet, the bet will be deducted from your Cash Balance. If there are no funds remaining in your Cash Balance, then bets will be deducted from your Bonus Balance.
  • Any winnings that you receive will be placed on to your Bonus Balance and cannot be withdrawn until you have met the Wagering Requirements for that bonus.
  • The bonus amount itself may also not be withdrawn until you have met the Wagering Requirements. In some cases the bonus is Non-Redeemable, in which case the bonus amount can never be withdrawn.
  • When you have met the Wagering Requirements, the sum in your Bonus Balance that is linked to the active bonus will be transferred into your Cash Balance and may then be withdrawn at any time.
  • Not all bets will count towards wagering requirements, for example low risk roulette bets. See below for more details.

Please ensure you read all other terms below that relate to bonuses.

Only one Bonus can be awarded for any specific event unless We state otherwise, and only one Bonus can be active on your Account at any time.

1.2 YOUR CASH BALANCE AND YOUR BONUS BALANCE

A Bonus is considered as a 'free bet' and it does not have an equivalent cash value. No cash alternative, substitution, transfer or assignment of any Bonus will be allowed at any time other than as set out in these terms.

When You are awarded a Bonus, it will be added to the "Bonus Balance" in Your Account.

You cannot withdraw any sums in your Bonus Balance. When You deposit your own cash, this will be added to your Account's "Cash Balance". You may withdraw any sums in Your Account's Cash Balance, but You will forfeit any sums remaining on your Bonus Balance if you do so. Important notice, by creating a payout request you automatically forfeit any sums on Bonus Balance. Even if payout request is cancelled by our finance department due to one reason or another (e.g., fraud check etc.), Bonus money will not be added back to your Bonus Balance.

1.3 BETTING AND MAKING WITHDRAWALS WHEN YOU HAVE A BONUS

The cash that you Deposit will be used to place bets on the Service(s). Only if there are no funds remaining in Your Cash Balance will Your bets be funded from Your Bonus Balance automatically. Any winnings you receive when You have a Bonus active on Your Account will be added to your Bonus Balance and may only be withdrawn once the Wagering Requirements have been met.

Please note where You choose to receive Bonuses from Us, and generate winnings from such Bonuses, in excess of Five Thousand Dollars and You subsequently request a withdrawal, we reserve the right to restrict such withdrawal to be a maximum of Five Thousand Dollars in any 7 day period. The remaining amount will be placed back into Your Player account.

All Withdrawals depend on fulfilling all conditions specified above and the verification of all ID documents requested.

When You have met the Wagering Requirements for the active bonus, the Bonus Balance associated with the active Bonus (being any accrued winnings or any remaining bonus amount) will be transferred to your Cash Balance and may be withdrawn.

PLEASE NOTE that if You withdraw funds from your Cash Balance before you have met the Wagering Requirements you will forfeit all Bonuses and all accrued winnings.

Please also note that if your bonus balance hits "zero" (0) at any point, then Bonuses are considered redeemed and are no longer subject to Wagering requirements.

1.4 TYPES OF BONUSES

The terms of the specific Bonus will indicate whether that Bonus is Withdrawable or Non-Redeemable. Withdrawable Bonuses are those where the Bonus amount together with any accrued winnings will be transferred into Your Cash Balance once the Wagering Requirements have been met. Non-Redeemable Bonuses are those where the original Bonus amount will never be transferred to Your Cash Balance (but any accrued winnings will be transferred once the Wagering Requirements have been met).

1.5 WAGERING REQUIREMENTS

The Wagering Requirements of a Bonus means the total amount of bets you must stake before the Bonus and any accrued winnings are transferred into your Cash Balance and can be withdrawn. The Wagering Requirements for each Bonus are set out in the specific terms for the Bonus and will be expressed as a multiple of the Bonus amount, or of the Bonus plus the Deposit amount. The Wagering Requirement for Bonuses will be set out in the terms specific to that Bonus. Not all bets will count towards the Wagering Requirements. Bets on Blackjack, Arcade games (Heads or Better, Dice Twister, etc) Video poker games (Jacks or Better, Aces and Faces, etc), Baccarat, Casino Hold'em, 2 Ways Royal, Craps and Sic Bo games contribute 5% of actual wagering on these games towards Your Wagering Requirements. Most of Slot games contribute 100%, Roulettes contribute 0%. These percentages can be changed from time to time so please make sure to contact our support team each time to find out a certain game’s wagering contribution.

The percentage of bets that contribute towards wagering requirements may differ for other bonus offers, but this will be made clear within the terms for those specific offers. Please read the wagering requirements carefully for each bonus offer you may receive.

1.6 MULTIPLE BONUSES ON A SINGLE ACCOUNT

Bonuses are handled one after the other. When the earliest Bonus is 'Fulfilled' or 'Revoked' (see the Clause below for the meaning of these terms), the next Bonus in line will become 'Active'.

There are four different stages to a Bonus, and these are as follows:

Active – A Bonus that You have started to play through, but in respect of which You have not yet completed the Wagering Requirements. While You have an active Bonus on Your Account, You cannot withdraw any bonus amount and/or any winnings.

Pending – A second or subsequent Bonus on Your Account which You have not yet started to play through. A Pending Bonus cannot be withdrawn.

Fulfilled – A Bonus where the Wagering Requirements have been met. The bonus amount and any winnings accrued will be automatically transferred into Your Cash Balance and can be withdrawn.

Revoked – An Active or Pending Bonus can be revoked and removed from Your Bonus balance if either: (a) You have not met the Wagering Requirements within the defined period; or, (b) You decide to withdraw any cash amount from Your Account before the Wagering Requirements have been met; or (c) You are in breach of this Agreement or the promotion terms and conditions.

When a Bonus is revoked then Your bonus balance will be set to 0 and there will be no future liability on Your part in respect of the revoked Bonus.

1.7 PROMOTION ABUSE

Our casino reserves the right to review transaction records and logs from time to time, for any reason whatsoever. If, upon such a review, it appears that player is participating in strategies that our casino in its sole discretion deems to be abusive, we reserve the right to revoke the entitlement of such a player to the promotion.

Should the Casino become aware of any user who has accepted the bonus or a promotion with sole purpose of creating a positive expected value on bonus return by using known practices aimed at securing a cash out of said bonus, then we will enforce the below mentioned actions and will enforce immediate exclusion from this and future promotions.

For sake of absolute clarity, we have individually identified named practices that we find abusive in relation to awarded bonuses:

User staking bets that have no or very minimal ability of return, with sole purpose of increasing their wagering volume with minimal loss/win expectancy, will be deemed advantage play and will result in immediate forfeit of the bonus, any bonus winnings and retaining of any real monies lost to the Casino in the process. A clear-cut example of such type of play would be a simultaneous wager on both black and red in roulette, or covering of the vast majority of the table. This condition is not limited to this example alone: any wager placed with obvious intent to achieve high bet volume with minimal win expectancy will be deemed abusive toward the offer.

A user who wagers high value hands (greater than $5) with the sole purpose of rapidly increasing bonus bankroll, then proceeds to drastically decrease their bet value(less than half) without having reasonably decreased their bankroll will be deemed to employing unnatural and advantageous betting patterns. Such cases may enforce below mentioned actions, but each case will be investigated and acted upon accordingly. We strongly discourage this type of play.

Combinations of above: ANY user which is found employing a strategy by which they are placing high value bets while playing on any game with specific bonus weight decreased to or less than 30% and then proceed to place bets in value of less than their current average bet while changing game to higher weighted games; such user will be immediately disqualified from a bonus and will face full enforcement of below mentioned actions.

Important notice, in order to protect from high-risk bonus wagering each bet should be less or equal to 20% of original amount of active bonus, if during wagering the bonus a players stakes a bet higher than 20% of original amount of active bonus then such bet will contribute only 20% of original amount of active bonus to wagering requirements.

We reserve the right to revoke and/or cancel any bonuses and winnings that We regard may have been redeemed by misuse of the system. Abusing player accounts may be terminated immediately.

Players found to be abusing Bonus offers may be barred from receiving further Bonuses.

Please be aware that a valid telephone contact number MUST be provided on registration as We may make a confirmation call to You as part of confirming Your identity. If you cannot be contacted on the number provided any winnings accrued from use of any bonus offer may be forfeited and Your account terminated.

We reserve the right to change the terms and conditions of any Bonus promotional offer at any time and it is the responsibility of the player to periodically check for changes and updates.

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