Privacy Policy

In order to show our firm commitment to strong business practices Joycasino publishes this Privacy Statement.

Here at Joycasino, we believe that good business relationships are built over time by way of honesty and trust. That is why the privacy of your information is extremely important for us. This means that we are committed to protecting your privacy so that your experience with Joycasino is a pleasant and secure one.

You can rest assured that we employ all possible measures to provide you with secure money transactions. We use security connections SSL, certified by Secure Server Certification Authority GoDaddy. The site has security measures in place to protect the loss, misuse and alteration of any information you give us.

Our policy at Joycasino is that all personal information you provide, such as your name, postal address, e-mail address, telephone number, date of birth, sex, IP address is private and confidential and will not be shared, rented, sold or distributed in any manner to any other person, company or organization.

Joycasino operates a strict anti-spam policy. All emails sent to our players are legitimate and are in regard to the players account, and to inform them of opportunities open to them like casino promotions, draws and tournaments. The frequency of promo mails may vary and reach up to 3 emails per day. All players reserve the right to request that these emails be stopped, and are to contact us directly for this to be fulfilled or unsubscribe by clicking the link in the bottom of an email.

We operate using IP addresses to help diagnose problems with our servers. Your IP address is used to help identify you and your wagering account.

Winnings - your winnings and cash-outs are kept strictly confidential, and winnings information is stored in secure operating environments. Joycasino keeps your winnings information private and does not provide this information to any third party unless such information is required to be disclosed by law, regulation or any governmental or competent regulatory authority.

Credit Card Security - using your Credit Card at Joycasino is perfectly safe. CVC utilizes sophisticated RSA public/private key encryption technology to ensure that sensitive data is transferred securely over the Internet. All Credit Card details are stored on a secure server, which is protected by the latest firewall system. This means that using your Credit Card at Joycasino is even safer than using it to order food at your local restaurant.

When you play casino slots developed by NetEnt, NetEnt’s privacy policy also applies. It can be found here [Link to]

If you have any other questions or concerns regarding data privacy and security please do not hesitate to contact our friendly Customer Support Team or send your questions to Our representatives will be more than happy to assist you.

The services and the Content on the Website are provided by Pomadorro N.V., Curacao, Netherlands Antilles (Pomadorro N.V. E-Commerce Park Vredenberg / Landhuis Groot Kwartier Groot Kwarierweg 12, Curacao, +442088167903) based company which is fully licensed and regulated by the laws of that country.

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